AI Summary:

  • Kate, Jane, and Jayne had a conversation about their digital organization tools and the importance of keeping track of appointments. They also discussed the concept of “hot seating” in their mastermind sessions, where each person gets one-on-one time to ask questions or share updates. – PLAY @0:05
  • Jane and Kate discussed Jane’s frustration with people not reading her emails before booking a call. They decided that Jane would create a short automated email with links to important information on her website, allowing potential clients to access and review the information before the call. – PLAY @6:20
  • Jane and Kate discussed ways to improve the efficiency of Jane’s fitting calls. They explored options such as creating informative videos, adding a consultation call option with a fee, and implementing pre-booking questions to ensure a better match with potential clients. – PLAY @12:03
  • Kate and Jane discussed the challenges of scheduling fitting calls and the impact it had on their time and energy. Kate suggested that Jane set aside a specific day for fitting calls to create a routine and reduce waiting mode, while also recommending the use of pre-qualifying questions to save time and ensure clients are aware of pricing. – PLAY @17:53
  • Jane and Kate discussed different ways to streamline their communication process with potential clients, including consolidating emails into one comprehensive message and using informal terms like “coffee chat” to create a more relaxed and non-salesy atmosphere. They also emphasized the importance of assessing the chemistry and compatibility with clients before committing to work with them. – PLAY @23:18
  • Jane and Kate discussed the idea of charging a nominal fee for a consultation call to filter out potential clients who are not serious about working together. They also emphasized the importance of setting boundaries and redirecting questions about deliverables to the actual design process. – PLAY @29:03
  • Jane and Kate discussed whether Jane should charge a fee for her consultation calls or keep them free. They decided to try charging a fee to attract more serious clients and see how it impacts the quality of leads. – PLAY @34:35
  • Jayne and Kate discussed the importance of using video content to connect with potential clients and convey passion and enthusiasm. They also talked about Jayne’s upcoming show and her lack of interest in one-on-one work. – PLAY @46:01
  • Jayne and Kate discussed the progress of Jayne’s one-woman show, including the possibility of live streaming the performance and providing a professional filming service. They also mentioned the need to book a future session and explore online options for certain activities. – PLAY @57:25
  • Donna discussed her dissatisfaction with her current job and explored two potential options for a career change: creating a computer making course or starting a membership. Kate provided support and guidance, suggesting that pre-selling a course would be a good way to validate the idea and move forward quickly. – PLAY @1:03:22
  • Donna and Kate discussed the importance of Donna taking time to rest and recharge on Wednesdays in order to avoid burnout and increase productivity. They emphasized the need for Donna to give herself permission to completely switch off and engage in activities that restore her energy levels. – PLAY @1:08:57
  • Kate and Donna discussed the importance of scheduling time for rest and self-care. Kate shared her strategies for finding external sources of energy, such as using music to boost productivity and motivation. – PLAY @1:14:39
  • Kate and Donna discussed strategies for managing overwhelm and staying organized. They talked about the importance of outsourcing executive function, using a bullet journal or similar system, and gamifying tasks to increase motivation and productivity. – PLAY @1:20:39
  • Donna and Kate discussed how Donna wanted to deliver her course through video and accompanying materials, as well as live Zoom calls. They also explored the options of hosting the videos on YouTube or on Donna’s website, weighing the pros and cons of each. – PLAY @1:31:00
  • Donna and Kate discussed setting up different levels of access for a course on Donna’s website, with one level being open worldwide and the other limited to the UK. They also talked about using Active Campaign to automatically send emails to customers based on their purchase and discussed the process of setting up separate lists and campaigns within the platform. – PLAY @1:36:28
  • Kate, Donna, and Jayne had a conversation about using a platform called Discord. Kate helped Jayne set up Discord on her phone and invited her to join their server. – PLAY @1:41:28